CRafting YOUR TRIP
Everyone’s idea of a perfect trip is as individual as you are, which is why we tailor-make our luxury holidays, bespoke honeymoons and family adventure holidays to fit your own personal requirements. The aim is to plan your holiday perfectly and to organize it flawlessly. As your dedicated travel expert, we will look after your trip from the very first call to the moment you return and are always on hand to provide advice and support. Here’s a five step guide to how it works:
STEP 1: get inspired
Get inspired by the trip ideas on our website. Then, tell us where you want to go and how you want to feel. We will listen carefully to understand exactly what it is you’re looking for (and also what you want to avoid). From here, we’ll start to design your ideal trip while delivering unrivaled personal service and absolute attention to detail.
STEP 2: PICK A destination & DECIDE ON DATES
Destination and dates decided, we’ll reach out to our local contacts around the globe to establish the basic architecture of your trip and start planning a trip that is completely bespoke to you. We’ll review hotel options and decide which ones are best for you, figure out the pacing and flow (how many nights in each place, the order of the regions), determine key flight and transfer logistics, and discuss the various things to see and do. The end result will be an initial itinerary, which outlines the basic shape of your trip and provides an approximate trip price.
STEP 3: Initial proposal
You’ll receive an initial proposal. This will outline where you’re going and where you’ll be sleeping each night. You can tweak this as much as you like – or even ask for something completely new. We want you to be 100% satisfied with your itinerary.
STEP 4: FINE TUNE
At this point, we take care of all the tedious booking of flights, accommodation and transfers, and your trip is now confirmed. We set up the privately guided experiences and put the devil into the detail that makes your trip unique.
STEP 6: deposit and final payment
Upon booking, we’ll collect a confirmation deposit, and send you a final itinerary. Full payment is due anywhere from 90 to 30 days prior to the start of your trip. This will be followed by our final Bespoke Travel Docs a month before you travel.
STEP 7: get your travel docs
Download the umapped app to access all your personal documents for your trip. Relax. Enjoy. And tell us all about it afterwards.
STEP 8: BON VOYAGE
You’ll then be looked after by our handpicked partners on the ground. And if you need help while on the road, we’re only a phone call away and totally committed to supporting your trip until the moment you get back home.
STEP 8: WELCOME HOME
Although we’ve been following instagram posts and seeing how fabulous your trip is, we look forward to chatting about your trip when you get back. We’ll collect your feedback (by phone, email or in person) as your comments help us improve our service and plan better trips. They also help us get to know you better, so we’ll have the right suggestions when you’re looking for inspiration on where to go next.
Enjoy a concierge customer service experience
• Each trip is uniquely created to your desires.
• We live and breathe each destination, ensuring you have the best time
• We are available for advice, recommendations.
• Need to make changes during your trip? No problem, we’re on hand.
• Contact us anytime, year-round, we’re here for you.
Bespoke Travel Design., and all travel companies that are located in the province of Ontario, Canada are required to register with the Travel Industry Council of Ontario (TICO) and contribute to the Ontario Travel Industry Compensation Fund. The Compensation Fund compensates consumers, regardless of place of residence, who have paid for, but did not receive travel services because of the bankruptcy or insolvency of a registered Ontario agent or due to the failure of an airline, hotel or cruise line.
Bespoke Travel Design is registered under the Ontario Travel Industry Act. TICO Registration Number: 4411872